About
DECO Creative is passionate about helping organizations drive innovation, improve their business, and build a human-centered mindset. It is run by me David Marcusson, a specialist in Design Thinking.
David Marcusson
Service Experience Designer
I bring 16+ years of experience in service design, UX, and product strategy — helping organizations turn insights into outcomes that matter. At DECO Creative, I work hands-on with teams to design smarter services, launch better products, and build stronger internal capabilities.
Whether you're scaling a product, improving customer journeys, or building a design-driven culture — I can help you move faster, make better decisions, and stay aligned with what truly creates value.
LETS WORK TOGETHER to transform your organization and create lasting impact?
EXPERIENCE
Bankgirot
Dekra Industrial
Distriktsveterinärerna
Forum syd
Grant Thornton
Husqvarna
Högskolan i Gävle
ICA
Lantmännen
Naturvårdsverket
Paradox interactive
Pharmalogica
Rexel
Sandvik
Scania
Siemens
Skatteverket
Skolverket
Skånetrafiken
SPP
Talkdesk
Telia
Trafikförsäkringsföreningen
Willab Garden
WORK
Design Consultat & Owner of DECO Creative
2021 - Current
Manager & Head of design HiQ
2020 - 2021
Senior service designer HiQ
2015 - 2020
UX / Service designer Talkdesk, Lisbon
2016-2017
Senior UX designer CGI
2010-2014
Interactive designer & developer Dreamsville
2008-2010
EDUCATION
Master of engineering Interaktion och design
2002-2008 Umeå universitet
Master course HCI & Psychology
2004/2005 UWS Sydney, Australia
Design Internship
2007/2008 HIT-Lab
Christchurch, New Zealand
Design thinking diploma
2016 Skills of ideation, prototyping, and iteration
IDEO
Testimonials
“Enthusiastic power house with loads of energy and ideas. True believer of co-creation and fantastic facilitator."
// Client at Scania
“David is the person who has become for me a synonym of creative and innovative user centric design.”
// Client at Husqvarna